If you have any further questions, please use our online form and we’ll get back to you as soon as possible.
If you wish to register a complaint, please write to or telephone Diane Kennedy, telephone number 0345 034 3424.
A summary of our internal complaints handling procedures for the resaonable and prompt handling of complaints is avaliable on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 45 67.
Any personal information that you volunteer will be treated as confidential by us and held in accordance with the Data Protection Act 1998. You agree that such personal information may be used to provide you with details of services and products in writing, by email or telephone.